Question 1

What is AI virtual try-on and how does it work?

Accepted Answer

A virtual try-on uses advanced AI to seamlessly map any garment onto your photo, taking into account the fabric drape, lighting, and your unique body shape. Just upload your image and a clothing item to see exactly how it will look on you before making a purchase.

Question 2

Does Fit It On work for all body types and sizes?

Accepted Answer

Yes! Our AI is trained to intelligently adapt to all body types, sizes, heights, and unique physical proportions. Whether you are petite, plus-size, or tall, the system automatically adjusts how the garment drapes and fits to give you a highly accurate, realistic visualization.

Question 3

Does the virtual try-on work with jewelry, footwear, or cosmetics?

Accepted Answer

Yes, accessories are fully supported using our dedicated Product-to-Model feature.

Question 4

What are credits, and how much do they cost?

Accepted Answer

Credits are the currency that powers all AI fashion generations in Fit It On. Every time you use our platform — whether for Virtual Try-On, AI Product-to-Model photography, or Image-to-Video generation — it deducts credits from your balance. Subscription plan credits refresh monthly.

Question 5

How many credits are used per photo?

Accepted Answer

Credit costs depend on the AI feature and resolution. A standard Virtual Clothes Try-On uses 1 credit. High-resolution 2K generations cost 3 credits, and ultra-crisp 4K e-commerce photos cost 5 credits. AI video generation ranges from 6 to 12 credits based on the video length.

Question 6

Is there a free trial?

Accepted Answer

Absolutely! We offer a free AI clothes try-on trial. New users get complimentary credits upon signup — no credit card required. Experience our realistic AI fashion studio first, then upgrade your plan when you're ready to scale your catalog.

Question 7

What happens if I run out of credits mid-month?

Accepted Answer

If you deplete your monthly subscription credits, you can seamlessly purchase a one-time AI credit pack to continue generating virtual try-ons without interruption. These top-up credits never expire.

Question 8

Can I upgrade, downgrade, or switch plans?

Accepted Answer

Yes! You have full control over your subscription. Upgrade anytime to get more credits instantly. If you downgrade, the change takes effect at your next billing cycle. You can manage everything from your account settings.

Question 9

Can I cancel my subscription anytime?

Accepted Answer

Yes! There are no long-term contracts for our AI photo studio plans. You can cancel your subscription at any time directly from your account settings, and you will retain access to your AI generation tools until the end of the billing cycle.

Question 10

Do my credits roll over to the next month?

Accepted Answer

Monthly plan credits reset each billing cycle and don't carry over. However, any credits purchased as one-time packs never expire and remain in your account until used.

Question 11

What is your refund policy?

Accepted Answer

We want you to be completely satisfied. If you're unhappy with your purchase, contact us within 7 days for a full refund on unused credits. For subscription plans, refunds are prorated based on remaining unused time. Reach out to our support team for assistance.

Question 12

How fast is the AI virtual fitting room and what is the image resolution?

Accepted Answer

Results generate in under 15 seconds. Output resolutions range from standard up to ultra-crisp 4K.

Question 13

Can I turn my try-on images into videos?

Accepted Answer

Yes! Fit-it-on includes an Image-to-Video feature that animates your generated try-ons.

Question 14

How realistic are the AI-generated clothing try-on results?

Accepted Answer

Our AI models do more than just "copy and paste." The technology analyzes your specific body shape, skin tone, dynamic pose, and environmental lighting. It naturally recalculates shadows and fabric drape to produce high-resolution, photorealistic imagery that is virtually indistinguishable from professional fashion photography.

Question 15

Can I customize clothing or edit outfits using text prompt AI?

Accepted Answer

Yes! With our Prompt Try-On feature, you don't even need a source garment image. You can simply type any outfit description—like 'casual summer dress with a blue floral pattern'—directly into our text generator. The AI will instantly conceptualize that design and realistically fuse it onto your source photo, making it perfect for rapid style exploration and fashion prototyping.

Question 16

What image formats are supported?

Accepted Answer

We fully support JPEG, JPG, and PNG formats up to 25MB.

Question 17

Do I own the commercial rights to the AI-generated fashion images?

Accepted Answer

Yes, all premium plan users retain full commercial rights to their AI generated images.

Question 18

Is my personal data and photos secure?

Accepted Answer

Absolutely. Your privacy and data security are our top priorities. All photos are transmitted over securely encrypted channels and are never shared with unauthorized third parties. Critically, we strictly prohibit the use of your personal images to train our global AI foundational models. You always maintain full control and can delete your photos anytime.

Question 19

What happens when I delete my account?

Accepted Answer

When you delete your account, all your personal data and uploaded photos are permanently removed from our servers.

Question 20

Can I create product-on-model photos for my e-commerce store?

Accepted Answer

Definitely! Our dedicated Product-to-Model feature is specifically built for e-commerce. You can upload simple flat-lay, mannequin, or ghost-mannequin product photos, and the AI will transform them into breathtaking, professional on-model lifestyle imagery. It's the ultimate tool for generating stunning storefront catalogs without booking expensive physical photoshoots.

Question 21

Can I use Fit It On from my mobile phone?

Accepted Answer

Yes, our web application is fully responsive and optimized for mobile browsers. You can snap a photo and try on clothes instantly.

Question 22

Do I need professional photography to use the AI?

Accepted Answer

No! A clear, well-lit smartphone photograph works perfectly. The AI is designed to enhance and adapt what you upload into a professional result.

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